FAQ
Frequently asked questions for myFitnessSync - Fitbit to Apple Health Sync. *Note: We can't give a refund or troubleshoot your problem through a review. Please contact support before posting a review and we'd love to help you*
- Sync Not Fully Completed
- Will my Apple Health data be overwritten?
- My steps didn't sync to Apple Health
- The app isn't auto-syncing?
- Why are my Fitbit steps different from Apple Health?
- Why am I seeing duplicate data in the Apple Health app?
- "Error Getting Fitbit Profile. Cannot Sync." What should I do?
- Why isn't it syncing Heart Rate?
- I can't sign in to my Fitbit account
- Sync Now button is greyed out?
- The "Sync Now" button is greyed out. What should I do?
- How do I send a log file?
- Can't Send Log File - No Email Account Configured
- How do I make myFitnessSync the #1 data source, and Apple Health #2?
- Do I need a Fitbit account to use myFitnessSync?
- Does myFitnessSync sync all my historical data? How far back can it sync?
- How do I sync my Fitbit steps with the Apple Health app?
- What is the difference between Fitbit to Apple Health Sync, and Health App to Fitbit Sync?
- How do I sync health data to iCloud in iOS 11 on iPhone and iPad after syncing with myFitnessSync - Fitbit To Apple Health
- Does myFitnessSync connect directly with my Fitbit to sync with the Apple Health app?
- What is One Click Sync?
- How do I change the time on Fitbit?
- Will myFitnessSync work with my Aria scale?
- What does myFitnessSync do?
- How do I contact support?
- Where can I download myFitnessSync: Fitbit to Apple Health Sync?