- Launch the Apple Health app
- Click on the Sources tab
- Click on myFitnessSync
- Click on Data
- Click on Steps
The next screen should display all the dates and steps you have synced from Fitbit. Log in to Fitbit.com and verify that all the steps look correct per date. We pull our data from Fitbit.com and sometimes it is your Fitbit app that is out of sync.
If you have more steps in Apple Health than you do in Fitbit, you most likely have Fitness Tracking on which will add steps from your iPhone. To disable Fitness Tracking, go to iPhone Settings -> Privacy -> Motion & Fitness and disable Fitness Tracking.
If you have a different issue, please contact support@bickster.com and make sure to include whether the steps in Apple Health are less, more, or no steps.