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  1. Bickster LLC
  2. Health App To Fitbit Sync - myFitnessSync
  3. FAQ

FAQ

Frequently Asked Questions for myFitnessSync - Health App to Fitbit Sync. *Note: We can't give a refund or troubleshoot your problem through a review. Please contact support before posting a review and we'd love to help you*

  • How to Enable Apple Health Permissions
  • I can't share my steps or compete with friends in challenges?
  • "Sync completed with errors. Please contact support."
  • "Error Getting Fitbit Profile. Cannot Sync." What does this mean?
  • How do I sync from multiple devices?
  • Fitbit app and/or Apple Health dashboard shows less steps than my Apple Watch
  • Fitbit app dashboard is showing only calories, not steps.
  • My Apple Watch data isn't syncing at all (today and historical)
  • My Apple Watch data stopped syncing
  • Can't Send Log File - No Email Account Configured
  • Calories in Fitbit are different from Apple Health
  • Is it possible to only sync specific days?
  • How can I see other fields like Stairs Climbed?
  • Apple Health steps dashboard shows more steps than my Apple Watch
  • How do I sync my Apple Watch steps to the Fitbit App?
  • How to change your data source in the Fields tab
  • How to use MobileTrack to count steps instead of a Fitbit device
  • Why can't I log in to my Fitbit account?
  • I see multiple Apple Watches in the Sources tab. How do I know which watch is my current one?
  • How can I contact support?
  • Where can I download myFitnessSync: Health App To Fitbit Sync?
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