Frequently Asked Questions
Frequently Asked Questions for myFitnessSync - Health App to Fitbit Sync. *Note: We can't give a refund or troubleshoot your problem through a review. Please contact support before posting a review and we'd love to help you*
- I can't share my steps or compete with friends in challenges?
- "Sync completed with errors. Please contact support."
- "Error Getting Fitbit Profile. Cannot Sync." What does this mean?
- How do I sync from multiple devices?
- Fitbit app and/or Apple Health dashboard shows less steps than my Apple Watch
- Fitbit app dashboard is showing only calories, not steps.
- My Apple Watch data isn't syncing at all (today and historical)
- My Apple Watch data stopped syncing
- Can't Send Log File - No Email Account Configured
- Calories in Fitbit are different from Apple Health
- Is it possible to only sync specific days?
- How can I see other fields like Stairs Climbed?
- Apple Health steps dashboard shows more steps than my Apple Watch
- How do I sync my Apple Watch steps to the Fitbit App?
- How to change your data source in the Fields tab
- How to use MobileTrack to count steps instead of a Fitbit device
- Why can't I log in to my Fitbit account?
- I see multiple Apple Watches in the Sources tab. How do I know which watch is my current one?
- How can I contact support?
- Where can I download myFitnessSync: Health App To Fitbit Sync?