On this page:
AirPods instructions
Other headphones instructions
Tips for finding your headphones
** If you are having trouble with app or have questions please contact support at support@bickster.com before posting a negative review or asking your question in a review. We cannot respond to questions posted in a review. Thank you. **
NOTE: To start searching for your headphones or earbuds on the main screen hit the back button on your Android phone or tablet after reading instructions.
-- Find My AirPods --
Step 1 | See my AirPods
- In the App on the "Seen Devices" screen you should see your AirPods listed.
- If your AirPods don't appear, walk very very slowly with the app until your they appear on the screen. When your lost AirPods appear in the list, click on it.
- If your AirPods do not appear in "Seen Devices" after you've walked around the area you think you lost them, it means our app is not receiving Bluetooth signals from your AirPods. Remember that your AirPods must be on, within 75-100ft, and actively broadcasting Bluetooth. Try retracing your steps to another area.
- Hold your Android Phone or Tablet in front of you and walk very very slowly around the area where you lost your AirPods.
- As you walk around the app will display how close you are to the lost headphones using Cold, Warmer, and Hot indicators.
- Cold – You are not close to your lost AirPods. Move in a different direction.
- Warmer – You are getting closer to your lost AirPods.
- Hot – You are right next to your lost AirPods.
- When the app displays "Hot" you are within 3-5 feet of your AirPods. Find them and get back to your music! They could be under a car seat, in a couch cushion, or in a pile of clothes - be sure to look thoroughly.
- Click the "I Found My Headphones" button to tell the world you found your headphones and how great the app is!!
- Give the app a positive review. Thanks!
AirPods Tips
- The app can't find AirPods that are still in their case - the case does not broadcast Bluetooth signals. This is stated in the description.
- If you lost only one AirPod, put the one you still have in the case and close the case. This will stop the signal from interfering with your lost AirPod.
- Don't disconnect your phone from your AirPods.
- Make sure you are using the phone that connects to your AirPods.
-- Find My Headphones --
Plan A - Don't unpair headphones from your Android Phone or Tablet
Step 1 | See my headphones
Step 2 | Find my headphones
Step 3 | Celebrate!
Give the app a positive review. Thanks!
- In the App on the "Seen Devices" screen you should see your lost headset or headphones listed.
- If your device doesn't appear, walk very very slowly with the app until your lost headphones or headset appear on the screen. When your device appears - click on it.
- If your device does not appear in "Seen Devices" after you've walked around the area you think you lost it, or if the app sees the device but gets stuck on "Calculating," continue to Plan B below.
Step 2 | Find my headphones
- Hold your Android phone or tablet in front of you and walk very very slowly around the area where you lost your headset or headphones.
- As you walk around the app will display how close you are to the lost headphones using Cold, Warmer, and Hot indicators.
- Cold – You are not close to your lost headphones. Move in a different direction.
- Warmer – You are getting closer to your lost headphones.
- Hot – You are right next to your lost headphones.
- When the app displays "Hot" you are within 3-5 feet of your headset or headphones. Find them and get back to your music! They could be under a car seat, in a couch cushion, or in a pile of clothes - be sure to look thoroughly.
Step 3 | Celebrate!
- Click the "I Found My Headphones" button to tell the world you found your headphones and how great the app is!!
Give the app a positive review. Thanks!
Plan B - Unpair device from Android Phone or Tablet
Disconnect your headphones or headset
- For best results restart your phone or tablet to ensure Bluetooth will function properly.
- Go to Settings
- Make sure Bluetooth is enabled
- Click on Bluetooth
- Under PAIRED DEVICES see if your Headphones or Earbuds is listed
- If your device is listed click the Info icon next to your device's name
- On the following screen click "Upair" or "Forget"
- Launch Find My Headphones & Earbuds and follow step 2 and 3 above in Plan A
TIPS
- The app does not know what direction to start looking for your headphones. You’ll need to walk around and try different directions before finding your headphones.
- If your headphones are under another object or enclosed in a container finding your headphones might take longer. Ex. If your device is under a pile of clothes.
- Your device's Bluetooth signal can go through walls and floors. When the indicator reads "Hot," your headphones could be directly above or below you on another floor, or in an adjacent room.
- If your device isn't showing up on the "Seen Devices" screen, it means the app isn't receiving Bluetooth signals from your lost device. Remember - in order to find your headphones, they must be on, within 75-100ft, and actively broadcasting Bluetooth.